Tech Tips

Frequently Asked Questions

Quick web address

Type the name of a web site such as ‘myspace’ into your browser’s address bar and press CTRL+Enter to automatically add http://www and .com and be taken to the site.

Save a web page picture

To copy a picture from a web site on to your computer, right-click the image and select Save Image As or Save Picture As.

I’m missing the Windows Vista or Windows 7 desktop Recycle Bin icon; how do I restore it?

If you’re missing the Windows Recycling Bin icon on the desktop and wish restore this icon, follow the below steps.

Microsoft Windows Vista and 7 users
1.Right-click on the Desktop.
2.Click Personalize.
3.In the Personalize appearance and sounds window click the Change desktop icons link on the left-hand side.
4.Check the Recycle Bin box.

How do I get into Windows Safe Mode?

Users who may not be able to boot into normal mode, or are not able to troubleshoot their computer properly, may need to boot into Safe Mode bypassing normal windows settings and startup programs and allowing the user to fix their computer.

To get into the Windows Safe Mode, as the computer is booting tap your “F8 Key” which should bring up the “Windows Advanced Options Menu” as shown below. Use your arrow keys to move to “Safe Mode” and press your Enter key.

What are the best Keyboard Shortcuts?

Using keyboard shortcuts can often cut the time it takes to do something on a computer in half. Below are our top 10 keyboard shortcuts we recommend everyone memorize and use.

Ctrl + C or Ctrl + Insert

Copy the highlighted text or selected item.

Ctrl + V or Shift + Insert

Paste the text or object that’s in the clipboard.

Ctrl + Z and Ctrl + Y

Undo any change. For example, if you cut text, pressing this will undo it. This can also often be pressed multiple times to undo multiple changes. Pressing Ctrl + Y would re-do the undo.

Ctrl + F

Open the Find in any program. This includes your Internet browser to find text on the current page.

Alt + Tab or Alt + Esc

Quickly switch between open programs.


Open help for the program you’re in.

Ctrl + P

Print what’s currently being viewed in programs such as Microsoft Word or your Internet browser.

Ctrl + Left arrow / Right arrow

Move the cursor one word at a time instead of one character at a time. If you wanted to highlight one word at a time you can hold down Ctrl + Alt and then press the left or right arrow key to move one word at a time in that direction while highlighting each word.

Ctrl + Home / End

Move the cursor to the beginning or end of a document.

Page Up / Space bar and Page Down

Pressing either the page up or page down key will move that page one page at a time in that direction. When browsing the Internet pressing the space bar will also move the page down one page at a time.